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Energy Crisis – What you can do

3rd February 2022

What’s happened

OFGEM the energy regulator has announced an increase in the Energy Price Cap of 54% from April 01.

This means that approximately 22 million customers will be paying more than half on top of what they’re already paying for their energy. This rise will plunge millions more households into fuel poverty.

An average family’s bill will increase by £693 a year if you’re on direct debit. If you’re on prepayment it will be even more, it will rise by on average £708 a year.

In effect for every £100 you spend on energy it will change to £154.

The Government’s response

All domestic electricity and gas consumers will receive a £200 discount on their bills in October. This money will be reclaimed at a rate of £40 a year for the next five years from your bill. This money is in effect a loan.

Households in Council Tax Bands (A-D) will receive a rebate of £150 on April 01. This is not a loan and will not be reclaimed by Government.

The Warm Homes discount scheme may be widened to more groups. Details have not been provided.

Local Councils will receive funds to help the vulnerable.

What you can do if you’re worried

We know you’ll be worried whether that’s for your own household, a relative or a struggling friend.

Yes, you can contact your provider and speak to them about your payments. For many people it’s not that easy to get through or communicate your message.

We’re here to help you

Our Money Buddies, Energy Advice Team and Debt advisers are here at the end of the phone, for face to face at 24 centres across Leeds, on Facebook, Twitter, email and our website contact form.

How we can help you

  • Needing advice on what to do if you’re worried about paying your bills
  • Are behind on bills and are being chased for repayment
  • Facing disconnection, bailiffs or court action
  • Applying for Energy grants to reduce or wipe out arrears
  • Need advice on how to make your home more energy efficient
  • Understanding your bills and what they mean
  • How to read your meter and what it means
  • Help with setting your boiler and heating system for maximum efficiency
  • Basic home energy assessment
  • Access to free energy savings measures
  • Advice on what to do if there’s condensation or damp
  • Complaints to your energy provider
  • Help with Benefit claims, assessments and appeals
  • Need help from a foodbank
  • If you’re not sure whether we can help you, speak with us, we have lots of contacts and partners in Leeds, so we will be able to find someone who will be able to help you

We don’t judge. We don’t charge. We don’t tell.

How to contact us

Helpful link for money saving energy tips click here: Quick tips to save energy at home – Energy Saving Trust